Elephant Car Wash Reviews

Customer Service: Some customers have reported positive experiences with the car wash staff, particularly noting that they spend extra time on elderly customers.

Quality of Service: The people who clean the inside and touch up the outside of the cars are often praised for doing a wonderful job.

Customer Reviews: The overall customer reviews are generally positive, with many customers rating the service as superior in terms of doing the job properly, promptness, and pleasantness.

Multiple Locations: Elephant Car Wash has several locations across the Puget Sound area, including Auburn, Bellevue, and Seattle.

Full-Service Car Washes: Offers full-service car washes, including touchless and full-service options.

Environmental Sustainability: Uses Blue Coral® Beyond Green products that minimize environmental impact by filtering chemicals and sending them to water treatment centers. Reclaims water at their locations, conserving water and reducing pollutants.

24-Hour Surveillance: The entire lot is under 24-hour surveillance using the latest camera technology for security.

High-Quality Maintenance: Uses the highest quality wax and soft cloths, and maintains equipment rigorously to achieve a showroom shine.

Customer Safety: Ensures customer and vehicle safety with continuous monitoring and security measures.

Community Involvement: Has helped found the Puget Sound Car Wash Association to promote environmental protection.

Damage to Vehicles: There have been complaints about damage to vehicles, including chipped paint and plastic from the car wash equipment.

Handling of Complaints: Some customers have reported difficulty in getting their complaints addressed, including being denied claims and not receiving responses from the corporate office.

Sales and Advertising Issues: There have been complaints about bait and switch tactics during oil changes and overfilling engines, leading to vehicle damage.